Customer Care

Customer Care

Congratulations on the purchase of your Bella Vista Home! You will find our commitment to you does not end the day you close on your home. We value the relationships we maintain with the family of Bella Vista homeowners so much that many of our customers return to Bella Vista Homes when it comes time for them to move again. Experience has taught us that maintaining customer confidence is equally as important as building a high-quality home.

Warranty Information

A new home is a major investment with great potential to appreciate in value. By including the HOME of Texas Limited Warranty on your new home, Bella Vista Homes backs up their reputation with a written insured warranty. This warranty assures the homeowner that warranted defects will be corrected according to specified guidelines throughout the term of the warranty. The HOME Limited Warranty is available only through approved Members of the HOME program. To qualify, builders must meet stringent membership criteria including Professional Building Ethics, Financial Stability, and Technical Competence. Additionally, Members are re-screened annually to assure that they continue to meet these standards as years go by. Bella Vista Homes is proud to be a Member of the HOME Warranty Program. When you are provided with a HOME Limited Warranty, you can be certain that your home was built by a quality-conscious professional. The HOME of Texas Limited Warranty is fully insured by Warranty Underwriters Insurance Corporation (WUIC), a Texas P & C company, which is approved and audited by the Texas Department of Insurance. Builders in the HOME program have an excellent record of fulfilling the terms of the warranty; however, unforeseen circumstances can sometimes prevent a builder from keeping his or her commitments. As a homeowner, you have the confidence of knowing all warranted items will be covered by HOME’s insurers if the unexpected occurs.

For more information call (210) 402-0642 or fill out a warranty request.